Description

We're looking for a Lead Technical Writer to ensure the quality and completeness of our documentation. Your main task will be to build and control a process where developers actively participate in the creation and support of technical and user documentation.

What You'll Do

• Develop and implement a process for creating and maintaining technical documentation, with developers as key participants.
• Define and implement documentation quality metrics, and monitor their implementation.
• Integrate approaches and methodologies such as Diátaxis to structure documentation (tutorials, how-to guides, explanations, references).
• Integrate AI tools (e.g., ChatGPT, GitHub Copilot, Grammarly, Claude) into the documentation process to automate routine tasks and improve text quality.
• Conduct regular reviews of documentation to ensure it's complete, up-to-date, and understandable.

What You'll Need

• Proven expertise in technical writing and documentation.
• Experience in building and automating documentation processes.
• Proficiency in modern technical documentation tools (e.g., Confluence, MadCap Flare, MkDocs, Docusaurus).
• Experience working with technical teams, understanding their processes and needs.
• Experience with AI tools for generating, editing, and structuring documentation.
• B1 level of written English or higher.

Bonus Points If You Have

• Understanding the principles of API and DevOps documentation.

Skills and competencies show up in different forms and can be based on different experiences, so we strongly encourage you to apply even if you don't have all the requirements listed above.