Description

We are seeking a Senior Account Coordinator to join our production team. In this role, you will be the bridge that ensures our content projects run smoothly and efficiently. You'll support our Account Managers by overseeing the end-to-end coordination of projects, managing timelines, tracking workflows, and ensuring all deliverables meet our highest quality standards. If you are a highly organized, detail-oriented professional who thrives on making complex processes seamless, we encourage you to apply.

Key Responsibilities

• Monitor and support production workflows to ensure all content projects are delivered on time.
• Act as the liaison between production roles, unblocking teammates and escalating issues to find solutions.
• Create and deliver weekly internal and external production reports for your assigned projects.
• Aid in meeting preparation, including creating agendas, recapping next steps, and attending client calls when needed.
• Review client deliverables with a keen eye for quality assurance, whether it's a presentation deck, a visual asset, or a staged upload.
• Provide clear and direct feedback to internal teams to improve quality and efficiency.
• Delegate tasks to other team members and create training materials to help others learn confidently.

What Makes You a Great Fit

• Strong remote-based project and task management skills.
• The ability to work on several projects with different objectives simultaneously.
• Experience with project management platforms like ClickUp, Asana, or Trello.
• Excellent written and verbal communication skills.
• The ability to effectively manage and escalate competing priorities.
• High attention to detail and strong analytical and problem-solving skills.
• A growth mindset and a willingness to innovate and adopt new technologies.
• Strong interpersonal skills with the ability to form productive working relationships.
• You are curious by nature, have high energy, and are customer-service oriented.
• Ability to work within the Atlantic or Eastern Time Zone.

Skills and competencies show up in different forms and can be based on different experiences, so we strongly encourage you to apply even if you don't have all the requirements listed above.