Description

GR8 Tech is a B2B provider of iGaming solutions that delivers high-impact, full-cycle technology designed for scale. Our platform, trusted by millions of players, helps operators drive real business growth. We're a team of over 1,000 professionals who don't just build tech, but also champion success for iGaming operators worldwide.

As a Junior CRM Manager, you will play a key role in developing and implementing our customer retention strategy. You'll work with a passionate team to analyze customer data, create personalized campaigns, and optimize our CRM processes. This role is ideal for a proactive individual who is eager to drive real business results and contribute to building champion-level success.

What You'll Be Driving

• Participate in the development and implementation of customer retention strategies, including creating and optimizing personalized offers and communications.
• Analyze customer data to identify trends, determine churn factors, and develop prevention strategies.
• Perform A/B testing on business hypotheses to improve key metrics.
• Support and develop the team through training and motivation to achieve customer retention goals.

What Makes You a GR8 Fit

• At least 1 year of experience as a Junior CRM Manager or in a similar role.
• Strong understanding of CRM principles and experience with CRM tools.
• Proven analytical skills with experience in customer data analysis.
• Ability to implement innovative approaches and technologies to enhance customer retention processes.
• Excellent communication and interpersonal skills.

Skills and competencies show up in different forms and can be based on different experiences, so we strongly encourage you to apply even if you don't have all the requirements listed above.